Security

All transactions taken through the site are secure and encrypted. We do not store any credit card information. SSL is used to encrypt all data between your computer and our server. We highly recommend that you use anti-virus software on your computer to ensure your computer when shopping online.

 

General

Your access to and use of this Web site and the services available through this Web site and its associated tablet and mobile versions, known collectively as , the “services”, are subject to the following terms, conditions and notices (the “Terms of Service”). By using the services, you are agreeing to all of these terms, conditions and notices, without modification. Furthermore, you acknowledge that the Terms of Service may be updated by us from time to time.

 

The services may also contains links to other web sites, web pages and services, which are not operated by Lisa’s Florist, (hereafter “us” / “we”) (the “linked sites”). Your use of such linked sites will be subject to the terms of service contained within each such site and the respective terms of service will control the use of the respective site. In any event your link through to such a site will be subject to these Terms of Service. You recognise that we have no control over such linked sites and information, and you accept that we provide no guarantee as to the accuracy, reliability or safety of such sites or the information contained in them and you agree that we shall have no responsibility as to whether such links locate unintended or objectionable content or otherwise cause you distress, loss or damage, intended or otherwise.

 

Price changes

We reserve the right to change prices without notice and we accept no responsibility for errors, omissions or changes. If an order is placed and a subsequent price correction or change is made we will always contact you to advise you of the change and offer you the option of completing your order at the correct price or cancelling your order. We will never charge you more than you agreed at the checkout without having first checked with you.

 

Prohibitions Lisa’s Florist

You will not: commit or encourage a criminal offence; send or receive any material which is in any way offensive or obscene, or in breach of confidence, copyright, privacy or any other rights; act contrary to the acceptable use policies of any linked Sites or community standards generally; transmit or distribute a virus; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s trade marks or other proprietary rights; send any unsolicited advertising or other promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through the Lisa’s Florist Web site.

 

Intellectual Property

Lisa’s Florist assert all rights in respect of the intellectual property, software, material and content of these services and all such property shall remain the property of us at all times except where we have been supplied images or content from an external source, in which case they shall remain the property of the suppliers of such content. We will allow you to view, store, transmit and use content supplied by us provided it is for your own personal and private use and without gain or profit with the intention of lawfully procuring items from our site or transmitting them to others who may wish to do the same. You are expressly prohibited from copying, using, reproducing, altering, adjusting or transmitting any of our content for commercial gain or use. You shall not alter, modify, translate, reverse engineer, decompile, disassemble (except to the extent that applicable laws expressly or impliedly prohibit such restriction) or create derivative works based on any software or any documentation accompanying such software supplied by Lisa’s Florist. You will not reproduce our company logo, name branding or identity either in its own form or any other form that is similar to our own without our prior express written permission.

 

Contracting company

The business you are entering into agreement to supply you with products from this website is Lisa’s Florist which is the trading name for Lisa Walsh whose address is 10 The Crescent,
Selby YO8 4PD.

 

Products and services

When you place an order through the services you are making an offer to purchase a product from us. We will accept your offer to sell to you on the following Terms and Conditions. All requests and orders are subject to availability. The delivery date is when we deliver your goods. Lisa’s Florist are absolutely entitled to refuse any request made by you. If your order is accepted we will inform by email. When making a request you undertake that all details you provide to us when requesting goods are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods or services. It is your responsibility to inform us of any changes to these details as soon as possible. The cost of products and services may fluctuate. All prices advertised are subject to such changes and we shall not be held responsible if we choose not to supply you. We will also not be responsible if a product becomes unavailable, has been updated, modified or changed or is delayed. Customers with specific requirements should speak directly with us before placing an order if any issue of the product, delivery time or specification is in any way critical.

 

Specification changes & product updates

From time to time our suppliers may make adjustments changes or improvements to products we supply. Due to the manufacturing process some of our products undergo it is not possible to guarantee that two products of the same type will be exactly the same. If you purchase products at a different time you further accept that the product and specifications may have changed.

 

Deliveries

We cannot guarantee delivery times and whilst we may pass on any special instructions you give us, we cannot guarantee these will either be passed on or acted on by the delivery service. We are not responsible for any charges you may incur if you miss a deliver and either have to collect this yourself.

 

Delivery Information

We aim to deliver your local deliveries on the date you require.

 

Tracking

You can track your order by email or ring the shop direct on 01757708888.

 

Out of Stock

If an item is out of stock we will get in touch with you to offer an alternative or to advise on when will next be available.

 

International\National Orders

We offer a E-Florist service. Please contact the shop direct on 01757708888

 

Returns

If you wish to return your fresh flower purchase, please inform us within 12 hours by telephone for an exchange. Leave in original condition and in the original packaging. None perishable items maybe returned within 48hrs for exchange or refund. Items should be returned to:

Lisas florist
10 the cresent
selby

 

Items missing from delivery

If you receive your delivery and it is missing any products you must inform us within 24 hours of the delivery. We will aim to deliver any missing item within 12hours locally and 24 hours nationally.

 

Prevailing law

In such case as a dispute arises, the prevailing law that shall be applied to this contract shall be English UK law.

Lisas Florist

- Flowers & Gifts -

01757 708 888

info@lisasfloristonline.co.uk